Refund Policy

Please review our refund policy before making a purchase.

Last updated: February 26, 2026
No Refund Policy

As a digital online platform providing instant access to AI-powered educational services, all sales are final and non-refundable. Please review our plans carefully before making a purchase.

1Policy Overview

iTutor operates as a Software-as-a-Service (SaaS) platform that provides immediate access to digital educational content and AI-powered learning tools. Due to the nature of our digital services, we maintain a strict no-refund policy.

No refunds for monthly subscriptions
No refunds for annual subscriptions
No partial refunds for unused periods
No refunds for enterprise packages

2Reason for Policy

  • Instant Digital Access: Upon payment, you receive immediate access to all features. Digital services cannot be "returned."
  • AI Resource Consumption: Our AI-powered features consume computational resources immediately upon use.
  • Content Generation: Any content generated is created specifically for you and cannot be "unused."
  • Fair Pricing: Our prices assume no refunds, allowing us to offer competitive rates.

3What You Receive Before Purchase

Detailed feature descriptions for each plan
Transparent pricing with no hidden fees
Demo videos and screenshots
FAQ section and customer support

4Subscription Cancellation

While refunds are not available, you may cancel your subscription at any time:

Access Until Period End: Retain access until the end of your billing period.
No Auto-Renewal: Subscription will not renew after the period ends.
Data Retention: Your data is retained allowing you to reactivate later.

5Exceptional Circumstances

In rare circumstances, we may consider requests on a case-by-case basis:

  • Duplicate Charges: Accidental duplicate charges will be refunded.
  • Unauthorized Transactions: Contact your payment provider and us immediately.
  • Extended Downtime: If our platform experiences >48 hours of downtime, we may extend your subscription.
Note: These exceptions are handled at our sole discretion.
Questions about Refunds?

If you have questions about this policy or need assistance:

Contact Support